Terms & Conditions
Acceptance of Terms
By using Pet Basket's website and services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.
Products and Pricing
All prices are in UAE Dirhams (AED) and include VAT. Pet Basket reserves the right to modify prices without prior notice. Product availability is subject to stock levels.
Orders and Payment
Orders are confirmed only after payment is successfully processed. Pet Basket reserves the right to cancel orders in cases of pricing errors, stock unavailability, or suspected fraud.
Delivery
Delivery terms are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed.
Returns and Refunds
Please refer to our Return & Refund Policy for complete details on returns, exchanges, and refunds.
Intellectual Property
All content on this website — including logos, images, and text — is the property of Pet Basket Animals & Birds Trading LLC and may not be reproduced without permission.
Limitation of Liability
Pet Basket is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These terms are governed by the laws of the UAE. Any disputes shall be subject to the jurisdiction of Dubai courts.
Contact
For queries, email: support@petbasket.ae
Last updated: January 2026