Privacy Policy
Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us — including name, email address, phone number, and delivery address. We also collect usage data to improve your shopping experience.
How We Use Your Information
Your data is used to process orders, send order confirmations and shipping updates, provide customer support, personalise your shopping experience, and send marketing communications (only with your consent).
Data Sharing
We do not sell your personal data. We share data only with service providers necessary to fulfil orders (couriers, payment processors) and as required by UAE law.
Cookies
We use cookies to maintain your session, remember your basket, and analyse site traffic. You can control cookie preferences in your browser settings.
Data Security
We use industry-standard encryption (SSL/TLS) to protect your data. Payment information is processed securely by our payment partners and never stored on our servers.
Your Rights
You have the right to access, correct, or delete your personal data at any time by contacting us at support@petbasket.ae.
Contact
For privacy-related queries, email: support@petbasket.ae
Last updated: January 2026